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New puppy/kitten exam. Your new family member’s comprehensive physical exam will check for underlying disease, parasites (please bring a fecal sample), and other issues. Puppies and kittens will be started on heartworm preventative, and kittens will typically be tested for feline leukemia and immunodeficiency virus. We encourage first-time pet owners, as well as seasoned pet owners, to bring a list of questions so that we may thoroughly discuss any nutritional, behavior, training, and health concerns.

Behavior counseling. Unacceptable behavior tops the list of reasons that pets are abandoned and euthanized, a statistic that could be avoided with proper attention. Our doctors can help with difficult behaviors including phobias, inappropriate urination, unruly and destructive behaviors, aggression, and other problems. Treatment may include behavior modification, desensitization, pharmaceuticals or referral to a board-certified veterinary behaviorist.

Annual exam. The annual exam for a pet is roughly equivalent to a human having a physical every four years, so we strongly recommend seeing your pet at least once a year. In addition to a thorough, head-to-paw physical check-up, the exam includes attention to general health, behavior, nutrition, and age-appropriate tests and vaccinations, including testing for intestinal parasites and, for dogs, heartworm.

Geriatric exam. Early detection can add years to your pet’s life. Geriatric exams are geared to look beyond the outward indicators of disease and include additional testing, as warranted, to assess the kidneys, liver, thyroid, and other internal organs BEFORE the pet begins to feel poorly or show signs of distress. Veterinarians are equipped to slow disease progression and greatly improve aging pets’ quality of life.

Post-adoption exam. We will examine your new pet to ensure that it is healthy and free of disease, and we will gladly answer your questions and help welcome your new addition into the family.

Individualized vaccination schedules. The American Veterinary Medical Association, The American Animal Hospital Association, and the American Association of Feline Practitioners have issued position statements that vaccine selection and frequency should be determined by factors such as age, breed, lifestyle, travel history, and general health. Your doctor will evaluate your pet’s risk factors to determine the appropriate vaccine schedule for your pet. We use non-adjuvanted vaccines wherever possible.

Parasite detection and prevention. The Companion Animal Parasite Council – veterinarians and parasitologists dedicated to protecting families and pets from parasites and zoonotic disease – has prepared guidelines to minimize, or eliminate, the risk of parasitic disease transmission from pets to people. Annual heartworm and intestinal parasite testing are key to eliminating this risk. We use state-of-the-art occult heartworm testing and fecal examination by centrifugation to ensure accurate detection. For more information, visit www.petsandparasites.org.

Internal medicine.  As much as we enjoy seeing your pet in peak health, we’re fully equipped to evaluate and treat them when they’re ill. Our doctors stay abreast of the dynamics of veterinary medicine, attend national and local continuing education seminars, and log countless hours online to further their knowledge. Our in-house diagnostics include lab, radiology, endoscopy, ultrasound, and electrocardiography (including telemedicine). Advanced diagnostics such as MRI, CT, and nuclear medicine are just a referral away.

Surgery. Soft tissue surgeries are performed in our hospitals by surgeons with more than 80 years of collective experience. We employ advanced surgical techniques, monitoring, and anesthetics. Every measure is taken to ensure the safety and health of your pet, including a thorough pre-op exam, blood work, and IV fluids when necessary. Anesthetics are tailored based on the patient’s overall health. Electronic monitoring devices include pulse oximetry, apnea alert, blood pressure measurement, ECG, and body temperature. Orthopedic surgeries are typically referred to board-certified surgeons at the Dallas Veterinary Surgical Center.

Preparing for surgery. The night before surgery, please remove any food bowls after 10 pm. Water is okay. Remember: no food in the morning, either. There are special requirements for small mammals (rabbits, etc.) and diabetic pets that should be discussed in advance with your doctor. On the day of surgery, expect to spend some time filling out paperwork (download forms and fill them out ahead of time to speed things along). You will also meet with your doctor to review the procedure and address your questions and concerns. Most patients go home the same day, but plan to meet with the doctor post-op to discuss discharge details.

Advanced dentistry. Imagine eating cereal every day and never brushing your teeth. Pets require our intervention to keep their teeth clean and healthy. Our facilities provide state-of-the-art dental care using advanced, high-speed equipment for optimal cleaning and polishing. Animal Medical Center uses digital dental radiograph to completely assess below the gumline. We also offer sealants, PPD dental vaccine, a variety of dental health products, and an individualized maintenance plan specifically designed for your pet.

Nutritional counseling. Your pet’s nutritional needs can be confusing, and with canine and feline obesity reaching epidemic proportions, our pets can’t afford guesswork. Our doctors are available to help interpret food labels, quantities, best brands, and even home-cooked options.  We will also create a custom eating plan to keep your pet at optimal weight. We carry a full line of prescription foods for specific diseases and conditions.

Hospitalization and critical care. If your pet has an illness that requires services or observation that can only be provided in a hospital setting, our hospital ward is located in the treatment area so that pets are constantly monitored. A trained veterinary technician will be assigned to nursing care, and the doctor will carefully monitor therapy and progress, and keep you informed of changes. Call anytime to check on your pet and to schedule visiting times.

Emergency services. For emergencies during office hours, please call or come in immediately. Emergency patients will receive priority over routine procedures. After hours, please use Emergency Animal Clinic of Collin County at 10225 Custer Road in Plano. Their telephone number is 214.547.9900.

Diagnostics. Our lab capabilities allow us to assess general blood chemistry, hematology, cytology, and electrolytes on site for quick and thorough results. For more comprehensive testing, we use some of the finest labs in the country with the most stringent quality control measures. Endocrine testing, pathology, serology, hematology, genetic testing, and scores of other cutting-edge diagnostics are available through these partnerships. Radiology, endoscopy, ultrasound (performed by a board-certified specialist), electrocardiogram, telemedicine consultation (with a board-certified cardiologist), blood pressure measurement, and allergy testing (intradermal and blood allergy) are all available in-house at Animal Medical Center.

Complete in-house pharmacy. We maintain an extensive inventory of pharmaceuticals and the most up-to-date and effective heartworm and flea preventatives. Transdermal, flavored, and other preparations are available for pets who are difficult to medicate.

Small mammal medicine and surgery. Dr. Rogers at Animal Medical Center of Plano treats small mammals, including rabbits and guinea pigs. Dr. Rogers can address questions regarding housing, feeding, behavior, and medicine. Services include internal medicine, surgery, and dentistry.

Boarding. Our clinic provides medically supervised boarding. Due to space constraints, however, boarding is reserved for established clients. Reservations are strongly recommended, especially during peak travel seasons.

 Bathing. Our trained staff can provide a medicated bath or a simple “freshen up.” Appointments are encouraged and can be scheduled Monday through Friday.

Microchipping. We provide Home Again Microchips to permanently identify your pet in case they are lost or stolen.